FAQs

Organicurls Growth Oil FAQs

1. Can I use Growth Oil on all hair types?

Absolutely! Our Growth Oil is suitable for all hair types, whether you have straight, wavy, curly, or coily hair. It's designed to promote healthy hair growth, strengthen strands, and nourish the scalp, regardless of your hair texture.

 

2. How often should I use Organicurls Growth Oil?

We recommend using our Growth Oil as a part of your regular haircare routine. Apply a few drops to your scalp and massage it in, focusing on the roots and length of your hair. You can adjust the frequency based on your hair's needs from a 3-4 times a week to 1 times a week as a hot oil treatment.

 

3. Can men use Organicurls Growth Oil too?

Absolutely! Our Growth Oil is suitable for both men and women. It's designed to address common hair concerns such as weak hair, slow growth, and dryness, making it a great addition to any haircare routine, regardless of gender.

 

4. Is Organicurls Growth Oil safe for colored or chemically treated hair?

Yes, our Growth Oil is safe to use on colored or chemically treated hair. In fact, it can help nourish and strengthen hair that has undergone chemical treatments, promoting healthier-looking and more resilient strands.

 

Shipping FAQs

1. What are your shipping options?

We offer standard shipping within United Kingdom and also provide international shipping to select countries. You can choose your preferred shipping method during the checkout process.

 

2. How long does shipping take?

Shipping times may vary depending on your location. Generally, standard delivery orders arrive within 2-3 days, while international orders may take longer due to customs clearance and local delivery services.

 

3. Do you offer free shipping?

Yes, we offer free standard shipping for orders above £25. Please refer to our shipping policy for more information on eligibility and any applicable restrictions.

 

4. Can I track my order?

Absolutely! Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

 

5. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, please refer to our return policy for detailed instructions on how to initiate a return or exchange.

 

6. Are there any restrictions on international orders?

International orders may be subject to import duties, taxes, and customs fees. These charges are determined by the destination country and are the responsibility of the recipient. We recommend checking with your local customs office for more information.

 

7. What if my package is lost or damaged during shipping?

In the rare event that your package is lost or arrives damaged, please contact our customer support team help@organicurls.co.uk